CRM for freelancers inside Gmail

A lightweight client tracker that lives in Gmail. Track leads, quotes, and follow-ups without adopting a "team CRM".

Freelancer client contacts tracked inside Gmail

Track work without a "team CRM"

Freelancers don't need complex admin. You need a consistent place to track who you're talking to, what you promised, and when to follow up.

A simple gig pipeline

Lead - Quote - In progress - Paid

When in doubt, keep fewer stages to focus on capturing next steps.

Freelance gig stages shown as a pipeline

Templates and follow-up habits

Most freelance deals are won on follow-up. Use Donna's lightweight workflow to stay consistent: draft the follow-up, capture the next step, and keep proposal context tied to the client.

The 48-hour nudge

Send a short follow-up after a quote or proposal. Update the client record with the latest status and set the next reminder.

The value add

Follow up with a helpful link, a small idea, or a quick clarification. Keep the thread context attached so you can pick up later.

Close the loop

If it is a no, capture why and move on. If it is a yes, add the next steps as tasks so delivery does not slip.

Sending proposals from Gmail? Use tracking signals responsibly and treat opens/clicks as hints-not truth. See email tracking in Gmail.

Learn how the assistant can help with drafts and prioritization in AI Gmail CRM.

FAQs

Is this a freelancer client tracker or a full CRM?
Think of Donna as a lightweight client tracker that lives in Gmail: contacts, deal/gig stages, and follow-ups-without a heavy setup.
What pipeline stages work for freelance gigs?
A simple default is Lead - Quote - In progress - Paid. Keep stages small and focus on capturing next steps.
Can I track proposals and follow-ups?
Yes. Use tasks for follow-ups, and keep proposal context attached to the client and thread so you don't lose the story.
Does Donna replace invoicing tools?
No. Donna focuses on relationship and follow-up tracking in Gmail. Keep invoicing in your existing billing tool.

Try Donna CRM

Install the extension and start tracking a real client thread in minutes.

Related pages

Helpful if you're comparing tools or want more detail on a specific workflow.