AI assistant in Gmail

An AI assistant that turns conversations into next steps

Donna CRM pairs a Gmail-native CRM with an assistant that helps you move faster-while keeping you in control.

In plain English

Donna is a Gmail-native CRM for individuals, with an assistant that helps you summarize, draft, and capture next steps-without taking action behind your back.

Donna CRM AI assistant in the Gmail sidebar
Donna CRM context sidebar inside Gmail

What "human-in-the-loop" means here

"Agentic" only matters if it's safe. The goal is simple: the assistant helps you prepare actions quickly, and you confirm the final outcome.

Grounded in context

Work where you already are: a real thread, a real contact, and a real next step.

Suggests, doesn't assume

Get drafts and recommendations you can accept, edit, or ignore.

You stay in control

You review what gets sent or saved-especially anything client-facing.

Practical examples inside Gmail

Use the assistant where it saves time: summarizing, drafting, and converting conversations into clear next steps.

  • Summarize a long thread before you reply
  • Draft a follow-up and rewrite it in your voice
  • Create tasks for next steps and follow-ups
  • Capture deal notes and update status after a meeting

Inbox onboarding

If you want a faster starting point, ask the assistant to recommend a lightweight setup from your real inbox. It can propose pipelines, contacts, and next step tasks - you review before anything is created.

Learn about inbox onboarding

Accuracy + privacy note

AI suggestions can be incorrect. Avoid sharing sensitive information you wouldn't put in an email, and always review drafts before you send or save changes.

For details about data handling and permissions, see our Privacy Policy.

FAQs

What does "human-in-the-loop" mean?
It means the assistant can suggest drafts and next steps, but you stay in control and review before anything important happens.
Does the AI send emails automatically?
Donna is designed to keep you in control. Use the assistant to draft and prepare actions, then review and send yourself.
What can the AI help with inside Gmail?
Common workflows include summarizing threads, drafting follow-ups, and helping you capture next steps as tasks or notes.
Is AI output always correct?
No. Like any AI tool, it can be wrong. Always double-check facts, dates, and names-especially in client communication.
Where can I learn more about privacy?
Review the Privacy Policy for details about how the website and product handle data and permissions.

Try Donna CRM

Install the extension and see the assistant in your Gmail sidebar.

Looking for a Gmail CRM first? Start with /gmail-crm.