AI assistant in Gmail
An AI assistant that turns conversations into next steps
Donna CRM pairs a Gmail-native CRM with an assistant that helps you move faster-while keeping you in control.
In plain English
Donna is a Gmail-native CRM for individuals, with an assistant that helps you summarize, draft, and capture next steps-without taking action behind your back.


What "human-in-the-loop" means here
"Agentic" only matters if it's safe. The goal is simple: the assistant helps you prepare actions quickly, and you confirm the final outcome.
Grounded in context
Work where you already are: a real thread, a real contact, and a real next step.
Suggests, doesn't assume
Get drafts and recommendations you can accept, edit, or ignore.
You stay in control
You review what gets sent or saved-especially anything client-facing.
Practical examples inside Gmail
Use the assistant where it saves time: summarizing, drafting, and converting conversations into clear next steps.
- Summarize a long thread before you reply
- Draft a follow-up and rewrite it in your voice
- Create tasks for next steps and follow-ups
- Capture deal notes and update status after a meeting
Inbox onboarding
If you want a faster starting point, ask the assistant to recommend a lightweight setup from your real inbox. It can propose pipelines, contacts, and next step tasks - you review before anything is created.
Accuracy + privacy note
AI suggestions can be incorrect. Avoid sharing sensitive information you wouldn't put in an email, and always review drafts before you send or save changes.
For details about data handling and permissions, see our Privacy Policy.
FAQs
What does "human-in-the-loop" mean?
Does the AI send emails automatically?
What can the AI help with inside Gmail?
Is AI output always correct?
Where can I learn more about privacy?
Try Donna CRM
Install the extension and see the assistant in your Gmail sidebar.
Looking for a Gmail CRM first? Start with /gmail-crm.