Inbox onboarding

Set up your CRM from your Gmail inbox

Don't start from blank fields. Start from real conversations. Inbox onboarding turns your existing threads into a lightweight CRM setup in about five minutes.

Lightweight setup - Human-in-the-loop - You stay in control

Donna CRM context sidebar inside Gmail

How it works

Start with what you already do

Most solo operators already have a system - it's just scattered across threads, calendar reminders, and notes. Inbox onboarding helps you turn that into a simple, repeatable workflow inside Gmail.

If you are new here, start with the Gmail CRM overview first: Gmail CRM overview.

A sensible first setup (about 5 minutes)

  • The assistant scans recent threads to understand your workflow
  • It recommends a lightweight pipeline and stages you will remember
  • It proposes initial contacts and context based on what you select
  • It suggests follow-up tasks and drafts; you confirm what gets created

What gets set up

What onboarding can set up (with confirmation)

The assistant recommends a lightweight structure based on real threads. You choose what to apply - nothing is created without your review.

Pipelines + stages

Start with a simple pipeline you'll actually maintain (and remember).

Contacts + context

Turn important threads into contacts with lightweight notes and tags.

Next-step tasks

Capture follow-ups as tasks so the "next step" doesn't disappear.

Permissions and privacy

Inbox workflows can touch sensitive information. Treat AI like a drafting and organization tool, and review suggestions before you take action - especially anything client-facing. See the Privacy Policy for details.

FAQ

FAQs

What is "inbox onboarding"?
Inbox onboarding is a guided setup flow that starts from your real email: it helps you create a lightweight structure (like pipelines and stages) that matches how you already work in Gmail.
What does it do (and not do)?
Inbox onboarding reads your recent threads and recommends contacts to add, pipeline stages to start with, and initial tasks to capture - all based on what is already happening in your inbox. You review every suggestion before anything gets created. It does not send emails, modify threads, or act without your confirmation.
Do I need to connect anything besides Gmail?
Donna runs as a Chrome extension inside Gmail. You'll be guided through any permissions needed for the workflow you choose.
Is this safe for sensitive inboxes?
Treat AI like a drafting and organization tool. Avoid sharing sensitive information you wouldn't put in an email, and review suggestions before you act.
Where can I read about data and privacy?
Donna is CASA certified and has passed an independent third-party security audit. Inbox onboarding reads recent thread subjects and snippets to make recommendations - it does not store email body content. Full details on data handling, permissions, and retention are in the Privacy Policy at /privacy.

Keep exploring

Learn more about how Donna works, or dive into a specific workflow.