Donna CRM
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Features

Everything Donna can do

Contacts, pipelines, tasks, campaigns, tracking, and an AI assistant - all inside Gmail, all designed to stay out of your way.

An AI assistant that lives in your sidebar

Ask it to summarize threads, draft replies, or turn conversations into tasks. You review everything before it sends.

  • Available inside Gmail while you work - no tab switching
  • Drafts replies in your voice, you edit before sending
  • Turns conversations into tasks, notes, and deal updates
AI Assistant in Donna CRM

Every relationship, organized and searchable

Build a contact database that actually stays up to date - because it lives where your conversations happen.

  • Create profiles with notes, tags, and custom fields
  • Search and filter to find anyone instantly
  • Import from CSV or Google Sheets to get started fast
Contacts in Donna CRM

Track deals through every stage

Kanban boards that connect directly to your email threads. Move deals forward without leaving Gmail.

  • Drag-and-drop boards for any workflow
  • Custom stages that match how you actually sell
  • Works for sales, recruiting, partnerships, and more
Pipeline Tracking in Donna CRM

Never drop a follow-up again

Capture next steps the moment they come up - while you're still in the conversation.

  • Create tasks linked to contacts and deals
  • Set due dates so nothing slips through
  • AI can suggest next steps from your threads
Tasks in Donna CRM

Reach your contacts at scale

Send personalized emails to groups of contacts without leaving Gmail. Templates keep your messaging consistent.

  • Build campaigns from your saved contacts
  • Reusable templates with merge fields
  • Personalize with names, companies, and custom data
Bulk Email Campaigns in Donna CRM

Know when to follow up

Open and click tracking gives you signals to prioritize outreach - so you follow up when it matters most.

  • See who opened your emails and clicked your links
  • Campaign analytics for opens, clicks, and unsubscribes
  • Use engagement signals to time your follow-ups
Email Tracking in Donna CRM

FAQ

Common questions

Does Donna work inside Gmail?
Yes. Donna runs as a Chrome extension and lives in your Gmail sidebar. The goal is to keep context, stages, and next steps close to the thread so you do not have to switch tabs to keep your CRM updated.
Is the AI assistant required?
No. You can use Donna as a Gmail-native CRM without the assistant. When you do use AI, it is designed to be human-in-the-loop: it suggests drafts and next steps, and you review before acting.
Can I import contacts?
Yes. You can import contacts from CSV and Google Sheets, then add notes and tags to preserve context. Many people start with active relationships first, then import more once the workflow feels natural.
How reliable is email tracking?
Tracking is a helpful signal, but it is not perfect. Some recipients block images or use privacy features that affect opens and clicks. Use tracking to prioritize follow-ups, not as proof that someone read your message.
Where should I start if I am new to Gmail CRMs?
Start with a simple pipeline and the next-step habit: every active relationship has a follow-up task. Once that loop works, explore AI onboarding and tracking to move faster with less manual admin.

Explore next

Evaluating tools? These pages go deeper on pricing and the Gmail-native workflow.

See pricingGmail CRM overviewResources and templates

Ready?

Try every feature free for 14 days

Install the Chrome extension and start using Donna inside Gmail. No setup, no credit card.

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