Features Built for Gmail Workflows
Donna CRM keeps CRM and outreach tools inside Gmail-so you can move faster without switching tabs.
AI Assistant
An assistant inside Gmail to help you work faster, with less context switching.
- Available inside the Gmail sidebar while you work
- Designed to support everyday CRM and outreach workflows
- Works alongside contacts, pipelines, tasks, and campaigns
Contact Management
Keep contacts organized and accessible right within Gmail.
- Create and update contact profiles
- Add notes and tags for better organization
- Quickly search and filter contacts
- Import contacts from CSV and Google Sheets
- Inbox onboarding can recommend a starting setup (with confirmation)
Pipeline Tracking
Track work through simple, stage-based pipelines for any workflow.
- Kanban-style pipeline boards
- Customizable stages
- Move items between stages as work progresses
- Use pipelines for sales, recruiting, partnerships, support, and more
Task Management
Capture next steps and stay on top of follow-ups.
- Create tasks linked to contacts or pipeline items
- Set due dates and track completion
- Use the assistant to turn threads into clear next steps
Bulk Email Campaigns
Send one message to many recipients, with basic personalization.
- Create campaigns using your saved contacts
- Reuse templates to keep messaging consistent
- Basic merge fields: sender name, recipient name, company name
Email Tracking
Understand engagement across regular emails and campaigns.
- Open tracking (where supported): a helpful signal, not a guarantee
- Click tracking (where supported): typically applies to tracked links
- Campaign analytics show to-date totals for opens, clicks, and unsubscribes
- Follow-ups: turn engagement into a clear next step
Install Donna CRM in Minutes
Add Donna CRM to Chrome and start managing your relationships directly inside Gmail.